VIP Account Manager (Brazil & LATAM) at Bullfinch Recruitment Full Time

We are proud to be partnering with WPT Global who are looking for a VIP Account Manager (Brazil & Latam) to join their team.

 About WPT Global

Since WPT’s inaugural high-stakes televised poker games in 2003, the brand has symbolised poker prominence. Transitioning from its renowned live events, WPT Global currently pioneers an avant-garde online platform.

Our brigade comprises Silicon Valley stalwarts, data virtuosos, gaming connoisseurs, and many more. Our mission? Crafting a poker game that’s as exhilarating to spectate as it is to play, regardless of one’s expertise.

 The Role

As our VIP Account Manager for Brazil & LATAM, your primary role will be sustaining strong relationships with our high-value customers, fostering customer retention and providing exceptional VIP service.

Your Responsibilities

• Develop and manage client portfolios.

• Craft bespoke retention strategies and execute them.

• Maintain a positive and professional business relationship with clients.

• Manage and monitor customer activity and ensure their concerns and inquiries are addressed promptly.

• Conduct regular reviews of customer accounts to ensure optimum customer service.

• Stay updated with the gaming industry trends to understand the needs of VIP clients.

What You Bring to the Table

• Fluency in Portuguese and Spanish.

• Residing in Brazil.

• Experience in the online gaming or gambling industry.

• Excellent communication and relationship-building skills.

• Experience in a similar role will be a plus.

Preferred Qualifications

• Bachelor’s degree or equivalent experience.

• Strong networking skills.

• Comprehensive understanding of CRM systems.

🌟 Why Work at WPTG? 🌟

Here’s a snapshot of what’s in store for you:

💸 Competitive Salary.

📈 Quarterly Performance Reviews: Regular check-ins leading to even more bonuses.

🚀Performance-based rewards: Our top-performing champs are recognised with generous bonuses.

🏡 Fully Remote Role: Work from where you thrive, with no fixed hours tying you down.

🎟 Conference & Event Attendance: Get front row seats to industry-leading events.

🎉 Company Meet-ups: Sometimes digital handshakes turn into real ones.

💻 Tech Setup Budget: Kickstart your home office with the right gear on us.

⏰ Monthly L&D Hours: We invest in your growth and skills upgrade.

❤️ Empathetic Culture: We believe in doing the best work with care and understanding.

🌐 Full-Time Employment Everywhere: No matter where your home is on the map.