Sr. Customer Success Managers demonstrate cross-functional leadership and client consulting experience. They will manage large and complex clients and subjections, become a trusted advisor to their clients, and will use data and their knowledge of relationship management to retain and grow our largest accounts.
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Required Skills to Achieve Goals
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Required Technology Familiarity:
WHO WE ARE
At Expertise, we strive to support the best providers in their efforts to serve their local communities. We stand behind every recommendation and we celebrate every happy customer. With over 400,000 providers across more than 200 different industries, we dive deep into figuring out what makes each provider the best in their area of expertise and how to help the reader find the right professional for them. We’re a small and mighty team based in Los Angeles (Encino), CA, and are venture-backed. Since 2016 we have built a website that services over 9 million annual visitors and connects them with thousands of local professionals.
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