SOFTWARE SPECIALIST, SALESCLOSER Full Time

Job Responsibilities

• Creating, setting up and testing AI agents for SalesCloser
• Setting up the clients for success through AI agents for SalesCloser
• Working closely with Sales and Account Directors, setting the right expectations for clients
• Communicating on time with clients, providing them with constant updates, feedback and results
• Understanding client’s business goals, anticipating their needs and requesting the information necessary to create assets that are aligned with the business
• Oversee scheduled tasks related to the onboarding process
• Meet the deadlines expected on the onboarding process
• Making sure the onboarding process is as fast and efficient as possible and that it reaches the clients and the company’s standards at the end of it
• Other duties as assigned

Qualifications

• Minimum 3 years of experience in digital marketing and account management is required
• A degree or diploma that contributes to the organization or role is considered an asset
• Experience in client and project management, with marketing agencies or multiple projects simultaneously
• Solid digital marketing and email marketing knowledge. Required experience with Google Ads, Meta Business Manager, Google Analytics, and other PPC platforms
• Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality
• As part of a diverse team, ability to work both independently and collaboratively
• Must be technical, analytical, results-driven and have the ability to multi-task in a fast-paced environment
• Organized, administratively strong, and have solid writing, phone, and general communication skills
• Fluent in English (spoken and written). Knowledge of a second language is considered an asset
• Willing to participate in ongoing education and training for the role

Work Environment

• It is expected that the successful candidate will provide their own workstation, computer, and headset, and have a fast and reliable internet connection. Certain roles will be required to utilize and or download company-approved software.
• The individual must be prepared to work standard business hours on EST or PST
• Due to the nature of this role, we may verify backgrounds including conducting employment references, criminal record, and credit checks.
• Once hired, the successful candidate must provide a valid government-issued photo ID and proof of residential address as part of their onboarding process.

Benefits

• Fully remote position allowing you to work from your home anywhere in the world
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
• Access to our education credits program and so much more