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Technology and IT

Site Reliability Engineer – II at RudderStack Full Time

About Us:

At RudderStack, we are redefining enterprise-scale data collection and routing. We are building a customer data platform (CDP) on the customer’s own data warehouse. Our open-source, developer-first approach is the first of its kind. We understand the outsized impact customer data has on businesses, and we understand the challenges and pain points. We are looking to solve the customer data management problem in enterprises, once and for all, in a secure, compliant and cost-effective way.

RudderStack collects data from 30+ sources, can transform events on the fly, and routes to 150 different marketing, sales, product, analytics applications all with one snippet of code.

We’re backed by Insight Partners, Kleiner Perkins and S28 and have raised a total of $82 million in funding. Our customers include Stripe, Crate + Barrel, Acorns, Hinge, and Priceline. We process critical customer data for some top companies around the world, and are looking for ambitious individuals to join our team and help shape the future of our product.

*Our roles are remote first, and can be based anywhere in India (#LI-Remote).

Responsibilities

  • Monitor and continually improve the capacity of our production environment
  • Design and implement scalable, reliable, and efficient infrastructure using Kubernetes, Terraform, AWS resources.
  • Partner with development teams to improve services through rigorous testing and release procedures with CI pipelines (Github Actions, Dockerfiles)
  • Gain a deeper understanding of RudderStack infrastructure and help debug incidents
  • Proactively build software to help operations and support teams
  • Identify opportunities for process improvements, automation, and cost savings

Requirements

  • A Bachelor or Master degree in Computer Science or equivalent experience is required
  • 5+ years of experience as a Site Reliability Engineer, Internal Platform Developer or similar role
  • Strong understanding of cloud computing, containers, and DevOps practices
  • Demonstrated Linux experience
  • Excellent debugging skills
  • Experience with Scripting and infrastructure automation
  • Familiarity with distributed systems design patterns using tools such as Kubernetes
  • Familiarity with AWS, Azure or Google Cloud Compute
  • Excellent verbal and written communication skills
  • Familiarity with Networking concepts like VPCs, proxies and CDNs

Here are examples of things we’ve worked on:

  • Build and maintain a Kubernetes platform to deploy all our applications with high availability
  • Build Kubernetes operator to automate 100s of deployments
  • Managed 100s of postgres with HA for our deployments
  • Provision and manage air-gapped on-premise deployments in diverse environments.
  • Manage multi-region multi-cluster environment with hundreds of customer deployments in single-tenant and multi-tenant models.
  • Complete Infrastructure as a code and enforced using GitOps model
  • Automated migrations of complex, highly available services
  • Working on compliance(i.e. SOC2 Type 2, HIPPA), security, scalability, and a lot more aspects to deliver top class, secure software
  • We follow FinOps and continuously optimize our cloud costs.

How we achieve results:

  • Empathy for the problems encountered by our customers.
  • Collaboration with engineering teams to achieve results.
  • Care deeply about the quality of your and the team’s code
  • Curiosity and understanding, for investigating causes and finding effective solutions.
  • Output driven to provide value to our customers in a significant, measurable, and positive way.
  • Focus on writing testable, performant, bug-free code to provide the right solutions to the problems.

The RudderStack Way:

You get a chance to work on challenging problems alongside amazing people as we scale RudderStack. We are meaningful and thoughtful about our hiring, and want to build great teams together. We expect everyone to be deeply involved with hiring, so you have a hand in helping build the team. We have a global mindset, and want to bring on the best talent regardless of location. The company is still in the early stages, and you will get to see the complete lifecycle of a startup, from getting the initial customers to raising funding rounds, and beyond. Those who thrive in this sort of dynamic environment will experience extraordinary career growth.

Our benefits include, comprehensive health insurance, work from home office setup reimbursements, learning stipends, “take as you need” vacation policy, flexible work hours, remote first culture, team lunches, events and more!

We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

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