Senior Solutions Engineer / Senior Solutions Architect – Japan Full Time

Responsibilities

• Engage with customers in a technical consultancy and advisor role during pre-sales.
• Formulate and execute a sales strategy to exceed revenue targets through GitLab adoption.
• Educate customers on GitLab’s value proposition and ensure successful deployment.
• Guide technical evaluations, including POC/POV ownership and workshop design.
• Build relationships within customer environments to foster advocacy.
• Advocate for customers within GitLab teams and serve as their advocate.
• Continuously improve professional skills and maintain specialty competency.
• Solve technical customer issues and provide mentorship.
• Collaborate cross-departmentally to find solutions to complex scenarios.
• Propose improvements for customer calls and product demonstrations.
• Represent GitLab at field events and in publications.
• Provide opportunity strategy leveraging market and industry knowledge.
• Collaborate with the product team and represent customer requirements.
• Create Customer Strategy Roadmaps with customers.
• Enhance GitLab documentation and share subject matter expertise.
• Coach sales team-members on deal qualification.
• Assist with specific objectives and key result associated tasks.
• Lead Value Stream Assessments and willingness to travel.

Requirements

• Must be based in Japan and Citizen or PR Holder.
• Technical presentation and communication skills.
• Experience in technical pre-sales or information technology.
• Knowledge of the software development lifecycle.
• Understanding of continuous integration and deployment.
• Experience with modern software development and cloud computing.
• B.Sc. in Computer Science or equivalent experience.
• Successful completion of a background check.
• Ability to use GitLab is advantageous.