Salesforce Technology Implementation Trainer at Capital Impact Partners Full Time

Responsibilities:

• Design, develop, and deliver Salesforce CRM training.
• Create and maintain learning guides for employees.
• Stay knowledgeable on Salesforce features and share information.
• Communicate changes through user-friendly messages.
• Gather insights and metrics to improve training.
• Collaborate with stakeholders for successful implementation.
• Use data analysis to enhance user adoption.
• Conduct readiness assessments for training and communications.
• Conduct training sessions, workshops, and webinars.
• Develop metrics to measure adoption effectiveness.
• Coordinate with internal teams and vendor partners.
• Collaborate with design and development teams to enhance functionality.

Requirements:

• Bachelor’s degree in Business, Accounting, or related field.
• 5 years of experience as a Salesforce trainer.
• Knowledge of learning and communications principles.
• Experience in developing and delivering Salesforce CRM training.
• Learner-focused service orientation.
• Ability to engage learners with relevant content.
• Strong presentation skills.
• Collaborative team worker.
• Effective prioritization and task execution.
• Exceptional written and verbal communication skills.

Benefits:

• Salary range: $75,648 – $90,811 plus annual incentive.
• Remote work eligibility.
• Legal authorization to work in the US required.
• Equal opportunity employer, diverse workforce commitment.