Salesforce Administrator – US at Traackr Full Time

Responsibilities:

• Assist in the configuration, customization, and maintenance of Salesforce to meet business requirements.
• Support user management tasks such as user account creation, permissions management, and password resets.
• Develop and maintain reports and dashboards to provide insights into sales performance and business metrics.
• Provide troubleshooting and support for Salesforce users, resolving issues in a timely manner.
• Assist in data management tasks such as data import, cleanup, and deduplication.
• Collaborate with cross-functional teams to gather requirements and implement solutions within Salesforce.
• Stay informed about Salesforce updates and best practices, recommending enhancements to improve system functionality and efficiency.
• Assist in training new users and providing ongoing support and guidance on Salesforce.

Requirements:

• Bachelor’s degree in Information Technology, Business Administration, or related field.
• Salesforce Administrator certification (ADM 201) preferred but not required.
• Strong understanding of Salesforce platform fundamentals and concepts.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Experience with data analysis and reporting tools is a plus.
• Eagerness to learn and grow in a dynamic and collaborative environment.
• Must have SaaS experience.
• Based in EST timezone.

Benefits:

• Competitive Salary
• Remote Work Options with Hybrid Flexibility and Home Office Set-Up Stipend
• Coworking Office Subscription for Collaborative Spaces
• Comprehensive Health, Dental, and Life Insurance Coverage for You and Your Dependents
• Open Vacation Policy and Flexible Holiday Schedule
• Paid Parental Leave
• Career Development, including Internal and External Training Opportunities