Sales Development Representative – Health-Tech SaaS (California Territory)

Company: ShiftCare

Location: California, USA (Remote)

About ShiftCare:

ShiftCare, a leading Australian health-tech SaaS provider, is on a mission to revolutionize home healthcare solutions. Headquartered in Sydney with a solid and continually growing footprint in the APAC region, we are now expanding in the USA.

Join us in shaping the future of health-tech and making a meaningful impact on the lives of others.

The Opportunity:

As a Sales Development Representative at ShiftCare, you’ll be at the forefront of our growth, engaging with small to mid-size companies across the US region.

Your mission? Qualify the ShiftCare value proposition to inbound leads via phone, email, and live chat, both booking demos for our Account Executive team and closing sales yourself. You’ll also collaborate on outbound campaigns with our Marketing team, making a direct impact on our expansion.

What You’ll Do:

  • Build Relationships: Forge connections with prospects and tap into existing customer relationships to drive new business growth.
  • Inspire Adoption: Motivate potential customers to embrace ShiftCare, highlighting the value of our premium plans.
  • Engage and Connect: Seamlessly interact with inbound leads and initiate connections with cold leads at small and mid-sized companies.
  • Collaborate: Work closely with a dynamic team, executing our sales strategy amidst exciting enhancements and new product releases.
  • Innovate: Bring your ideas, strategies, and creative thinking to advance our company’s values, unique culture, and vision for the future.

What We’re Looking For:

  • Excellence Advocates: Individuals dedicated to achieving personal and professional goals, always seeking new ways to improve and excel.
  • Lifelong Learners: Curious minds with an innate desire to learn and grow, both professionally and personally.
  • Critical Thinkers: Logical problem solvers who think on their feet, helping customers overcome challenges.
  • Coachable Minds: Humble individuals who translate feedback into action, adapting and evolving in the fast-paced world of sales.
  • Inspiring Communicators: Concise communicators who motivate customers to take action and achieve growth.


  • SaaS Savvy: Experience in SaaS or B2B product-led companies
  • Sales experience: 2 years experience in a similar Sales Development Representative role
  • Pipeline Architects: Ability to build and maintain an accurate lead pipeline independently.
  • Time Management Masters: Excellent time management skills with a keen attention to detail.
  • Goal-Oriented: A sharp focus on goals and a belief that daily, weekly, and monthly activities lead to success.
  • Team Player: Ability to work independently and collaboratively in a supportive team environment.


Why join Shiftcare?

We offer a competitive salary and commission structure along with a dynamic and collaborative work environment including:

  • Fast-track Growth:
    • Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
  • Job Security:
    • Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
  • Quarterly and Bi-annual Events:
    • Join team-building workshops, bi-annual celebrations, and other events throughout the year, fostering social connections.
  • Professional Development Opportunities:
    • Access various training programs, online courses, workshops, and coaching sessions for continuous professional and personal growth.
  • Floating Public Holidays:
    • Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
  • Employee Discount Marketplace:
    • Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.
  • Remote Work:
    • Embrace a work-life balance with remote work options, supported by necessary technology and tools for efficient and effective performance.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

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