Retention Sales Development Representative at Instacart Full Time

Job Duties/Responsibilities:

• Developing and maintaining strong relationships with advertisers, managing all aspects of the sales cycle.
• Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
• Creating sales collateral, case studies, and custom ‘stories’ to effectively communicate the benefits of Instacart’s platform to CPG advertisers.
• Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
• Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
• Ensuring accurate contact mapping within the book of business and tracking contact movement updates.
• Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands’ businesses.
• Identifying opportunities to standardize materials and processes to provide high-quality support at scale.
• Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.
• Collaborating with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses.

Requirements:

• Previous experience in a sales or business development role, preferably in the advertising industry.
• Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Excellent organizational and project management skills.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic environment.

Benefits:

• Highly market-competitive compensation and benefits.
• Remote work flexibility.
• Base pay ranges based on permanent work location.
• Sales Incentive Plan included.
• Please review our Flex First remote work policy and benefits offerings for more details.