Relationship Manager – Remote but MUST live in Los Angelos California Temporary

Responsibilities:

• Manage and nurture relationships with existing clients to ensure their satisfaction and maximize retention
• Identify opportunities to upsell or cross-sell products and services to existing clients
• Handle client inquiries, requests, and concerns in a timely and professional manner
• Collaborate with internal teams to ensure client needs are met and issues are resolved
• Stay up-to-date with industry trends and client requirements
• Prepare and deliver regular reports on client account activity, including revenue and retention metrics

Requirements:

• Prior experience in a client-facing role, such as account management or customer success
• Strong communication and interpersonal skills
• Ability to build and maintain relationships with clients at all levels
• Proactive and solution-oriented mindset
• Excellent problem-solving and conflict resolution skills
• Strong attention to detail and organizational skills
• Proficiency in CRM software
• At least 3 years of experience in provider relations, account management, or relationship management in managed care or healthcare industry
• Project Management Experience

Benefits:

• Remote position based in Los Angeles, California
• Opportunity to work with a dynamic team in a growing company
• Competitive compensation package for the 18-week contract period