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Marketing and Sales
Parts Sales Manager at CEF Solutions Inc. Full Time
ABOUT THE COMPANY:
CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specialized in providing BPO Operations, Operations Management, Process Engineering and Innovation, and Cost Optimization solutions to clients in the Customer Service industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.
Company website: www.CEF.inc
JOB SUMMARY:
The main goal of the Parts Sales Manager is to optimize the productivity of projects specifically related to the improvement of parts ordering and sales.
RESPONSIBILITIES:
· Responsible for the management of the Parts Ordering Representatives; including performance evaluations, disciplinary action, time and attendance, budget management, policy communication, document management, bonus and annual pay increase recommendations.
· Financial management of parts sales including profit and cost management as well as preparation of company reports pertaining to departmental budget, parts sales, and freight expenses.
· Participate in the establishment of parts program guidelines including dealer stocking programs, parts sales programs, oil programs, and the development of dealer special parts sales and marketing programs.
· Coordinate with distribution operations to ensure timely order fulfillment levels.
· Participate in the management of the online parts systems.
· Mentor new dealers and provide training on parts, warranty, sales, and general product knowledge.
Responsible for KPI reporting, KPI results, and accountable for departmental improvements including, but not limited to, process improvements, order volumes, stocking volumes, and labor reports.
QUALIFICATIONS:
· Bachelor’s degree in Business Administration, Management, or a similar field
· 3-5 years of sales-related experience in a similar industry
· Strong proficiency with MS Office Suite (Excel, Word, Outlook, PowerPoint) required
· Effective leadership and sales skills
· Excellent written and verbal communication skills
· Demonstrates effective negotiation and closing techniques
· Strong analysis and judgement skills
– Works well in a team environment
