finmid’s mission is to enable software companies to reimagine how their business customers access capital. By productizing the complexity of financial services, finmid empowers companies to offer financial services where FinTech isn’t the mission but enables the mission.
We are seeking an Operations Analyst, based in Berlin or remote. If you are an absolute geek when it comes to process execution, aren’t afraid of digging deep into an edge case or two, and thrive in a dynamic and creative environment, this one is for you! We are looking for curious people and deep thinkers that have a passion for solving customer issues, building operations, driving process improvements and want to play a front-line role in building our operational capabilities to accelerate finmid’s growth. If you are passionate about helping our users, naturally curious, and comfortable operating in ambiguity and finding creative solutions, we want to hear from you!
In this role, you’ll be a part of the service delivery team for our product lines, maintaining SLAs with precision while continuously improving our existing processes. As a key member of finmid’s team, your role will involve collaborating with the team to achieve optimal process execution, solving complex problems and digging into edge cases for our customers to ensure smooth operations and efficient task completion. Your contributions will directly impact our ability to meet growing demand and ensure seamless operations for our expanding customer base 🚀.
We’re looking for people with passion, grit and integrity. You’re encouraged to apply even if your experience doesn’t precisely match the job description. We welcome diverse perspectives and people who think out of the box and aren’t afraid to challenge assumptions. Join us.
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