Job Duties/Responsibilities:

Being the first point of contact for clients seeking access to our national continuum of treatment services
Identifying which of our services is the best fit against the expressed need and articulating the value of our programs in order to convert the interest to an admission
Collaborating with internal stakeholders (e.g., Clinical, Finance, etc.) to ensure the clients’ needs are addressed and the treatment admission progresses
Managing leads within sales tracking software
Setting up clients in financial software, drafting payment agreements and forwarding these to clients, and processing payments
Participating in team meetings and supporting national sales colleagues as appropriate
Acting as a Subject Matter Expert for processes and applications re: any proposed enhancements

Requirements:

Diploma in Business Administration, Psychology, Sociology, or Health-related field
2-3 years’ experience in a professional business environment, health-related field
Excellent verbal and written communication skills
Strong organizational and time management skills
Proficiency with Microsoft Office and lead tracking software (Salesforce)
Ability to work well with others and takes responsibility for actions and decisions
Embraces new ideas and ways to do things and supports the achievement of sustainable practices
Detail-oriented individual who works accurately

Benefits:

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.
Organizational culture values service excellence, integrity, collaboration, and innovation.
Equal opportunity employer, committed to employment accessibility, diversity, equity, and inclusion. Encourages applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Intake Consultant at Homewood Health Full Time

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