Instructor Live Online (Cyber Warrior Program – CWP) at MyComputerCareer Full Time

Job Duties/Responsibilities:

• Assist the Lead Instructor in providing Information Technology instruction to class populations of varying sizes in the Resident, online, and/or hybrid academic delivery methodologies, as assigned.
• Using various communication tools such as phone, chat, email, text, video, or in-person, verbally, and in writing, coach and advise students one-on-one to achieve academic, attendance, and certification success.
• Ensure assigned student cohorts meet academic performance and attendance standards to successfully pass each class and achieve standards at evaluation periods.
• Support the Lead Instructor in managing the certification progress of students, including tutoring students, issuing Golden Tickets, helping students schedule for exams, and following up with students on exam outcomes.
• Respond timely and accurately to student questions and concerns.
• Document all student issues and communication.
• Actively manage the support of student tutoring and assistance in the campus or online Flex rooms, as assigned, including opening and closing the Flex room in the online environment.
• Work with the Lead Instructor to plan, prepare, and deliver curriculum and instructional activities to provide students with an outstanding academic and training experience during each class session that prepares students to take their certification exams.
• Work with the Lead Instructor to establish and communicate clear objectives for all learning activities per the published syllabus.
• Use relevant technology to support instruction.
• Communicate with the technology administrator to resolve student issues as it relates to their learning management system.
• Instruct, monitor, and help troubleshoot students’ use of learning materials and equipment.
• Pursue professional development to bring current industry trends into the classroom environment.
• Maintain discipline and manage student behavior in accordance with the policies and disciplinary systems of the school.
• Contribute to the enhancement of the academic and training program by providing constructive feedback in structured and informal meetings, sharing ideas, participating in pilot programs, and helping to maintain or implement new curricula or learning activities.
• Other duties as assigned.

Requirements:

• Bachelor’s degree, preferably in Information Technology or a related field; or a combination of education and experience.
• MyComputerCareer graduate preferred.
• Minimum of 6 months of practical work experience in the IT industry.
• Previous experience managing student attendance, completion, and certifications is preferred.
• Troubleshooting experience with the Canvas Learning Management System is preferred.

Benefits:

• Salary Exempt – 42K + Full benefits package.