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Business Management
Head of Startup Ops (Venture Studio Chief of Staff) at Stand Together Full Time
Stand Together is a dynamic and mission-driven organization committed to driving positive social change and empowering individuals to overcome barriers. Join our team and be part of a collaborative community that values innovation, personal responsibility, and the power of bottom-up solutions. Together, we will create a society that fosters opportunity, dignity, and well-being for all.
At Stand Together Ventures Lab (STVL 3, LLC or “STVL”), we believe that society’s greatest challenges are entrepreneurs’ greatest opportunities. We invest and build companies solving critical societal challenges in healthcare, education, economic opportunity, and more.
We seek a Head of Startup Ops to support multiple incubated companies within our Build Studio. You’ll manage workflows, streamline onboarding, and facilitate communication between startups and the studio team. Ideally, you have been one of the first five hires at successful startups or played a similar role at other venture studios.
Your Responsibilities Include
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- Workflow Management: Optimize workflows for leadership teams. Example: Implementing project management tools and processes to streamline daily operations.
- Onboarding Standardization: Standardize onboarding processes. Example: Developing a comprehensive studio onboarding checklist and schedule for new startups.
- Strategic Project Management: Drive key strategic projects. Example: Leading a market entry project for a new healthcare startup.
- Communication: Foster clear communication. Example: Setting up regular asynchronous updates and feedback loops via Slack and other tools.
- Trust Building: Build strong relationships with executives. Example: Regularly meeting with founders to discuss their challenges and provide strategic advice.
- Documentation: Create and maintain key documents. Example: Maintaining a living document of strategic priorities and progress for each startup.
- System Setup: Establish operational, legal, financial, and communication systems. Example: Working with lawyers to setup new-co.
- Team Oversight: Eventually, you may oversee a team overseeing operations across all incubated companies.
- Boundary Management: Manage expectations and know how to say no. Example: Prioritizing tasks and delegating appropriately to maintain focus on strategic goals.
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What We Offer
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- A meaningful career where your work will improve the lives of millions of Americans – especially the least fortunate
- A vision-driven community of over 1,000 employees across the country who are dedicated to improving the lives of others
- Competitive salaries and bonuses. Our salary and bonus strategies are aligned to the value you create, not a standardized bell curve
- Generous 401K match – 6% match with immediate vesting
- Competitive health and wellness benefits
- Our flexible time-off policy allows all employees to take leave as needed
- A purchasing credit card to use for business expenses
- Mileage reimbursement for business travel separate from your commute
- Commuter assistance plans to offset the cost of commuting into our headquarters (on-site parking or metro)
- Opportunities for professional development and mentorship that can strengthen your effectiveness through Principle Based Management and other industry specific programs
Qualifications and Who You Are
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- Experience: 5+ years in management, strategic planning, or a similar role, ideally in a startup or venture capital environment. Experience in both strategic and operational roles is essential. Being one of the first five hires at a successful startup or having played a similar role at other venture studios is highly desirable.
- Skills: Strong organizational, communication, and leadership skills; ability to manage multiple projects and stakeholders simultaneously. Highly emotionally intelligent and resilient.
- Systems Thinking: Design and implement systems that optimize operations. Experience with setting up initial ops, legal, financial, and communication systems using the latest tools for startups.
- Strategic Thinking: Drive strategic projects, make data-driven decisions, and align initiatives with overall goals.
- Adaptability: Navigate ambiguity, adapt to changing priorities, and manage stress effectively. Constantly innovating and improving processes.
- Organized and Strategic: Able to juggle multiple priorities while maintaining focus on long-term goals.
- Emotionally Intelligent: Capable of building strong relationships and working effectively with diverse personalities.
- Proactive Problem Solver: Always looking for ways to innovate and improve.
Who You Aren’t
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- Overwhelmed by fast-paced, high-stress environments.
- Uncomfortable with ambiguity and frequent changes in priorities.
- Primarily focused on a single area of expertise without a broader strategic perspective.
- Lacking experience in both strategic and operational roles within a startup or venture capital context.
- Reluctant to take on a highly collaborative and visible role.
Stand Together helps social entrepreneurs supercharge their efforts to help people improve their lives. We connect them with passionate partners and the resources necessary to make a greater difference. Through our philanthropic community, we tackle some of the nation’s biggest challenges so that every person has the opportunity to realize their extraordinary potential. Stand Together partners with people from diverse perspectives and backgrounds—including people in education, business, community non-profits, and public policy—to accomplish more together than any of us could on our own.
Our Values Working at Stand Together is different from many other organizations. We have a relentless commitment to a culture based on a business philosophy called Principle Based Management® (PBM®). Informed by the principles that allow a free and open society to flourish, PBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
We believe that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal opportunity employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
