DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate career opportunity for a motivated individual to fill one of our key roles as a Field Operations Specialist.
As the Field Operations Specialist you will be responsible for providing support and assistance to our partners and managing delegated projects to cultivate client and technician office relationships. In this position you will be accountable for work order management, assistance with third-party contractor communication, and developing strategies to increase overall conversions.
The successful performance in this position is critical to the positive image, comprehensive success, and efficiency of the Field Operations department. The Field Operations Specialist must communicate clearly and accurately through verbal, written, and telephone communication to convey information in an affable and concise manner. In addition, the Field Operations Specialist must be able to work independently, be organized, and stay abreast of the needs of client and technician offices in a fast-paced environment. The Field Operations Specialist is expected to learn and perform their job duties in compliance with company policies and department processes.
This is a full-time REMOTE opportunity
Schedule: Full-time, Monday – Friday 10:30 am- 7pm CST
About DSI
DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.
We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, L&I, MDU, or all; we are a one-stop solution to help sales partners uncover growth opportunities.
Essential Duties & Responsibilities
Desirable skills, knowledge, and abilities
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