Customer Success Engineer at NetBrain Technologies Inc. Full Time

Description
• In this role you will be working with some of the largest enterprise customers across a wide range of verticals to drive product adoption and outcomes
• Your work will lead to renewals, expansion, advocacy and general customer satisfaction across these key accounts
• You will be a trusted partner, leading customers post implementation with a focus on end-use adoption, communicating ROI to them as they maximize their use of NetBrain
• You will work closely with a variety of internal functions, including the Sales, Support, Service and Product Management Teams

Requirements
• 3+ years of experience in Customer Success, Management consulting, Account Management or a similar client facing role.
• Strong written and verbal communication skills and a high “EQ”
• Solid understanding of Networking fundamentals; worked with multiple network vendors, Cisco, Juniper, Palo Alto, Arista, Fortinet, Public Cloud
• Ability to multitask in a fast-paced environment with high attention to detail
• Candidates will work remote with 10-20% travel requirement for customer and internal meetings

Benefits
• 11 paid holidays
• Generous Accrued Time Off increasing with years of service
• Generous paid sick time
• Annual day of service