Customer Solutions Consultant at Civica US Full Time

Job Duties/Responsibilities:

• Actively engage with customers alongside the Sales Team to articulate Civica’s technology, services, and product portfolio.
• Provide technical direction and guidance during the presales process by identifying customers’ technical and business requirements.
• Design solutions for bids or proposals, consulting with the Architecture capability and wider technical teams.
• Support the Sales Team, Bid Team, and technical contributors to develop winning bids and proposals.
• Develop dashboards/BI/analytics solutions using technologies such as Azure Data Platform, Power BI, Tableau, Qlik, Cognos, SAS, or data tools/languages like Python, R, Hadoop, Splunk, Databricks, etc.

Requirements:

• Background in developing dashboards/BI/analytics solutions.
• Experience with technologies such as Azure Data Platform, Power BI, Tableau, Qlik, Cognos, SAS, or data tools/languages like Python, R, Hadoop, Splunk, Databricks, etc.
• Ability to articulate technical concepts to both business and technical users.
• Strong presentation skills and experience presenting ideas to customers.

Benefits:

• Civica Foundation | Giving Culture: Encourages employees to make a lasting impact in the community through charity.
• Civica Culture | Work-Life Balance and Blended Working: Offers flexible working and promotes work-life balance.
• Learning and Development | Growth Opportunities: Supports learning through a unique 70:20:10 learning model.
• Employee Wellbeing: Integrated health and wellbeing benefits, mental health support, and awareness workshops.
• Generous Leave Policy: Offers generous leave benefits.
• Rewards and Recognition: Recognizes and appreciates employee contributions.
• Tenure Milestone Recognition: Values and recognizes years of service.
• Employee-led Affinity Groups: Encourages inclusivity through affinity groups.
• Civica Accolades: Recognized as an outstanding employer with accolades such as Investors in People Gold, Great Place to Work, Diversity Leader, Australian Business Awards Employer of Choice, and Top-rated employer on Glassdoor.