Community Management Contractor (1099) at SecondMuse Temporary

Request for Proposals

• Independent Contractor (1099) | Community Manager, NASA Space Apps
• Contract term | Jul 1, 2024 to June 30, 2025
• Commitment | 80 hours per month on average
• Geography | US-based, ability to work East Coast hours

This is a part-time contractor role, 80 hours a month on average, remote, and requires working from home. The NASA Space Apps Team is fully remote with ¾ of its members and client headquarters located on the East Coast of the United States.

SecondMuse champions and supports the growth of future economies by designing and leading programs that involve workshops, events, mentorship networks, curriculum, and other efforts to build and grow community ecosystems. At the core of our community-sourced approach is a dedication to creating and fostering cohesive narratives and deep relationships throughout the ecosystem. We have organized innovation programs in over 100 countries and 250 cities, sourcing solutions from every corner of the world. Each program has challenged our teams to develop targeted approaches to find, and then support, visionary leaders with a diverse range of experiences, motivations and cultures. We invite you to help build with us–leverage our proven strategies to build strong communities and influence local, regional and global networks, and add your own contribution to our growing team and portfolio of programs.

The Opportunity

The contract Community Management Specialist (“Contractor”)  will be supporting the SecondMuse NASA Space Apps program, specifically: (1) the NASA International Space Apps Challenge  and (2) The NASA Space Apps Collective.

• (1) NASA Space Apps Challenge is an international hackathon for coders, scientists, designers, storytellers, makers, technologists, and others in cities around the world, where teams engage NASA’s free and open data to address real-world problems on Earth and in space. For one weekend each October, participants from around the world come together over 2 days to solve challenges submitted by NASA personnel. After the hackathon, project submissions are judged by space agency experts and winners are selected for one of 10 Global Awards. The contractor will support the Community Management Workstream for the NASA Space Apps Challenge.

• (2)NASA Space Apps Collective is an expansion of the NASA Space Apps Challenge program that builds capacity and skills for the NASA Space Apps Community and the general public.  Through year-round communications and workshops, participants  learn from each other as well as from NASA and space agency SMEs. With this knowledge, participants are empowered to use NASA data to advance NASA mission priorities and to make a difference both locally and globally. The contractor will lead the Community Management of the NASA Space Apps Collective.

The Contractor will support open innovation communities, such as the NASA Space Apps Challenge and NASA Space Apps Collective Communities, by engaging members and facilitating external trainings/workshops and activities with Collective Cohort Members and Local Event Leads among other activities. The Contractor will work with a global community of over 400 key stakeholders as well as support other workstreams of the program, including but not limited to program design, communication, judging process, and the Winners Celebration.

Deliverables

• Support Program implementation and operations
• Prepare meeting topics, agendas and relevant follow-up notes/materials
• Ensure key milestones and expectations outlined within existing community engagement deliverables are met with the client
• Establish and implement systems and processes for relationship building based on the synthesis of previous learnings
• Build frameworks, guidelines, and templates for processes
• Drive management and engagement for the NASA Space Apps Community
• Manage digital communication in Slack workspace and email
• Facilitate workshops and trainings for 200 or more people
• Source and synthesize feedback from the community, and advocating for community’s needs during design meetings
• Prepare externally-facing reports, documentation and presentations to support community engagement activities and program design
• Document and deliver program learnings to share across program teams and for future years
• Act as public representative of the NASA Space Apps Program and represent the program to a global audience in Slack workspaces, email, external trainings, and videos
• Represent the program in internal meetings with client

• 4+ years of experience in community building, organizing, or community management in both online and offline spaces

• Effective, clear, professional, and consistent verbal and written communication with the community, team, and client
• Experience with customer service and maintaining an active Slack workspace or equivalent platform
• Experience in preparing reports, documentation and presentations and facilitating large scale workshops and/or online events for stakeholders
• Experience in event management
• Experience in program implementation
• High level of organization

Proposal Process

Send the following items to via the submission portal (Workable):

• Resume or website listing past experience
• Letter of interest outlining your vision for the work
• Hourly rate

Only proposals that include complete information will be considered.

The proposal process follows the below timeline:

• RFP open May 13, 2024
• RFP closed May 24, 2024
• Proposals reviewed May 31, 2024
• Call with candidates Jun 3-Jun 14, 2024
• Contractor selection by Jun 21, 2024