After Hours Nurse Care Manager at Privia Health Part Time

Job Duties and Responsibilities:

• Provide on-demand telephone-based care management services through a 24/7 Nurse Advice Line.
• Assess symptoms/concerns of callers to determine urgency and type of care needed.
• Refer to or schedule appointments with providers as appropriate and give health information and advice to callers.
• Coordinate care across the healthcare delivery system and assist with finding appropriate providers, community resources, and care solutions.
• Record member data in web-based medical record systems and health portals.
• Research information online and in internal knowledge databases.
• Provide health information, coaching, and critical thinking skills to assist members with medical and wellness related issues.
• Perform other care management activities as needed and comply with HIPAA rules and regulations.
• Work part-time for 12-30 hours a week, including most weekends and holidays, in a 24/7 environment with flexible shifts.

Qualifications:

• Registered Nurse (RN) with current compact licensure in assigned state(s).
• Bachelor’s degree at minimum.
• Experience in call center, triage position, consulting environment, or similar.
• Minimum 3-5 years of recent clinical experience with problem-solving and critical-thinking skills.
• Experience in Disease Management, Case Management, Utilization Review, or Wellness.
• Exceptional customer service skills.
• Strong computer skills and internet savvy.
• Self-motivated, self-disciplined, and able to prioritize patient needs.
• Able to work well in a fast-paced environment and in a quiet, secure home office environment.
• Detail-oriented and organized.

Benefits:

• Hourly rate range: $32.00 – $40.00/hr, exclusive of bonuses or benefits.
• Opportunity for expense reimbursement for home office internet connection.