Account Executive ILT at Skillsoft Full Time

Account Executive

OVERVIEW:

Skillsoft is seeking an experienced, motivated, and successful Account Executive to manage a portfolio of existing accounts.  The Account Executive will possess a track record of consistently exceeding goals for revenue retention, growth, and customer satisfaction.

Opportunity Highlights:

• Exceed quarterly and annual retention and growth targets (NRR) for assigned accounts.
• Consult with economic buyers, champions, and other stakeholders to understand the customer’s workforce upskilling and reskilling needs, business challenges, and key goals.
• Develop and execute account strategies considering customer market segment, annual spend, growth potential, current Skillsoft solution footprint, workforce transformation needs, current license consumption, content usage, engagement, etc.
• Establish strong customer partnerships spanning the lifecycle (e.g., onboarding, adoption, expansion, renewal) and leverage internal resources appropriately to meet customer needs.
• Provide guidance, tools, resources, best practices, and business reviews across multiple Skillsoft products and solutions, ensuring each customers achieve value realization, leading to renewal and expansion.
• Generate, update, and close renewal and expansion opportunities and ensure forecast accuracy.
• Meet all requirements related to CRM hygiene including Account Health, activities, contacts, communications records, NPS, etc.
• Manage renewal timelines effectively including reassessing needs, issuing prompt and accurate quotes and proposals and/or RFP responses, and executing contracts.
• Achieve annual certification in the use of Skillsoft methodologies, models, and tools used to drive value realization, renewals, and growth.

Skills & Qualifications:

• 5+ years proven sales or account management track record
• Demonstrated experience with renewal and upgrade forecasting, quoting, opportunity management, pricing, and contracting
• Bachelor’s degree preferred
• Experience in managing customer relationships in a B2B environment
• Sales experience in a technology-oriented field is preferred
• Proficiency in Microsoft Office products
• Working Knowledge of Salesforce.com is preferred
• Formal understanding of Solution/Consultative Selling
• Formal understanding of the different steps involved in a sales cycle and must know how to leverage each stage in the sales cycle to advance the sale
• Ability to work with multiple functional departments and roles to manage customer life cycle from implementation to renewal
• Excellent ability in analyzing opportunity to cross-sell and upsell potential within existing books of business
• Proven ability to prospect and manage a designated territory to maximize revenue growth
• Ability to manage multiple relationships within an organization
• Strong relationship-building and consulting skills
• Operates with a sense of urgency and has a positive, winning attitude
• Excellent written / verbal communication skills to interact with senior level corporate management
• Experience using tools to conduct virtual client meetings and presentations
• Proactive with a strong sense of urgency and competitive drive.
• Independent, entrepreneurial mindset with ability to make independent decisions.
• Influential, and enthusiastic communicator.
• Adaptable, embraces change.
• Collaborative team player, working across various teams within the organization.
• Customer service minded.
• Strong attention to detail, organized and goal oriented.

Target base salary range for this job requisition is anticipated to be approximately $80,000 – $90,000 annualized with on target earnings including commissions of approximately $160,000 – $180,000 annually.